Event - Workshop - Towards accreditation: Managing the human side of change (WP1.8)

What

This workshop will tackle the human side of change. How do you motivate the lab to implement a new quality system? How do you manage the human side of this process of change?

 

Implementing a quality system in a laboratory is not just about writing procedures and getting your document system right.
Very often the biggest challenge lies in convincing your laboratory staff that this new quality management system has a real added value and in motivating them to actually change their behaviours.
In this workshop we want to provide you with some overall insights on the ‘human, behavioural' side of change and we will present you some techniques to manage this part of the change process.
We will use case studies and role play to help you to apply these insights and techniques on real life situations.

 

For who?

The target audience of this workshop are quality managers, lab directors and everybody who is responsible for driving the quality management system in his/her lab and who needs to get the buy-inn of others.

The workshops are in English, but when enough participants with the same mother tongue, small group work is allowed in the own language.

The number of participants is limited to 20.

 

Registration

Registration fee for this workshop is 425 euro per person
Registration fee for industrial partners is 525 euro per person

Registration fee + ISO 15189 standard in pdf is 550 euro per person
Registration fee + ISO 15189 standard in pdf is 650 euro per person for industrial partners

The registration fee covers documentation, dinner on Monday evening, plus two lunches and morning and afternoon refreshments.
Travel and hotel are at the expense of your laboratory.

Registration closes March 23, 2009 (but note that the number of places are limited).
Follow this link to have access to the registration form.

 

Accommodation

Registration fee does not include hotel accommodation. Participants should arrange their own accommodation. Due to the fact that hotel rooms are limited, early reservation is highly recommended.

Therefore, we have reserved a block of rooms at Hotel Binnenhof and Hotel La Royale for Sunday 19 April and Monday 20 April.

Hotel Binnenhof: 20 rooms at 116 EUR (90 EUR on Sunday) per night for single occupancy and 132 EUR (99 EUR on Sunday) per night for double occupancy, including breakfast. Hotel Binnenhof has an online booking form . Please mention G52504 to have the reduced rates.

Hotel La Royale: 10 rooms at 76 EUR per night for single occupancy and 90,25 EUR per night for double occupancy, including breakfast. The hotel has an online booking form . Please mention EUROGENTEST to have the reduced rates.

All room reservations should be made by March 31, 2009. After this date the block will be released to the general public and availability cannot be guaranteed.

The following website gives a good overview of other hotels in Leuven: www.leuven.be

 

Cancellation policy

For cancellation within 6 weeks of the workshop, 50% of the registration fee is due to cover our costs.
For cancellation within 3 weeks or no-show, registration will be billed in full.

If you are unable to attend you may nominate a replacement participant and transfer the registration any time before the first day of the course.